Vikki
Activity overview
Latest activity by Vikki-
Vikki created an article, Can I buy a refill for my product?
We don’t currently offer mineral foundation or other product refills, but we’re working on it! Unfortunately, packaging is one of those things that takes a little while to get right—sending bags of...
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Vikki created an article, What makes up the aroma listed in the BB cream?
The aroma in the BB Cream is completely natural and is a blend of the following essential oils: Cedarwood Oil Virginia, Orange Oil Brazilian, Lavender Oil, Ylang Ylang and Bergamot Oil. Limonene oc...
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Vikki created an article, What is the aroma listed in the lip gloss?
Maltol is the ingredient in the lip gloss which gives it the chocolate aroma. It's a naturally occuring compound often used as a natural flavour enhancer.
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Vikki created an article, My return was processed but I wasn't refunded my delivery charge.
We will usually refund what you paid for the goods but not the delivery charge except in cases where the order was cancelled under the UK Distance Selling Regulations or the entire order was faulty.
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Vikki created an article, How do I make a return?
From receipt, you have 28 days to decide if you want to return any item within your order, please see our Returns Policy for further details. Simply contact our Customer Service Team to get a retur...
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Vikki created an article, What if a product is missing from my order?
If something is missing from your order, then please get in touch with our Customer Service Team and we will send a replacement out for you.
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Vikki created an article, What if I have received an incorrect product in my order?
If you have received an incorrect item in your order, let us know straight away by contacting our Customer Service Team and we will send a replacement out for you.
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Vikki created an article, What if I have received a faulty product?
We want all our customers to receive top quality goods so if you think there is a fault with an item you have received, please let us know straight away by contacting our Customer Service Team We w...
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Vikki created an article, Has my order been dispatched yet?
As soon as your order is dispatched from our Warehouse, normally within 24-48 hours, you will be sent an email to confirm that it's on its way. From there it should be delivered within the timescal...
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Vikki created an article, What are your delivery options and charges?
All delivery options and charges can be found under Delivery Information.